Do you have a passion for hospitality, leadership, and delivering outstanding guest experiences? As a Guest Service Coordinator at Blue Bay Curaçao Golf & Beach Resort, you play a key role in ensuring smooth front office operations while creating memorable stays for our guests.

In this dual role, you combine hands-on guest service with supervisory responsibilities. You lead the Front Office team during your shift, support daily operations, and act as a role model when it comes to service excellence.

The position

• Creating a warm and professional welcome for guests before, during, and after their stay.

• Supervising Front Office operations during your shift.

• Monitoring service quality and ensuring Front Office standards are met.

• Leading, coaching, guiding, and motivating the Front Office team.

• Conducting monthly unit and inventory inspections

• Preparing and submitting daily reports.

• Handling guest feedback and resolving issues in a service-oriented manner.

• Collaborating closely with Housekeeping, Maintenance, and other departments.

• Assisting owners with unit- and maintenance-related requests

• And More.

Your profile

• You have completed MBO or higher education, preferably in Tourism or Hospitality

• You have proven work experience in a similar Front Office or hospitality role

• You have experience in leading and coaching a team

• You are familiar with PMS systems, preferably MEWS

• You are flexible and available for irregular working hours (weekends, holidays, night shifts)

• You have excellent command of English and Dutch (Spanish and Papiamentu are a plus)

We offer you

• An attractive salary.

• Additional terms of employment. 

• A unique and inspiring working environment.

• Personal and professional growth opportunities.

The most unique and versatile resort, where Curaçao is at its best. Luxury accommodations, a relaxing and spacious beach, Inviting and upscale F&B outlets, an attractive 18-hole golf course and regularly organized events can all be found at Blue Bay Curaçao Beach & Golf Resort.

A little history about us

Understandably, many think that the name Blue Bay was chosen because of the striking blue water in the bay. The truth is that this beautiful part of Curaçao was already named ‘Blaauwbaai’ (Blue Bay in Dutch), after Anno Blaauw, the owner at the time. He grew limes, oranges and – to make the name even more appropriate – the blue pigment indigo.

Over the years, the plantation has had its share of different owners. In 1800, it was occupied and plundered by French pirates. In the 20th century, it became the property of the Jacobs family, who used it as a farm. During the Second World War, American soldiers manned cannons at Blue Bay to shoot at German submarines.

The master plan of Blue Bay Resort dates back to 1990, when a local development group purchased the plantation from the Jacobs family and built the first infrastructure. In 1997, developer Steve Raspoort saw the area’s enormous potential. Step by step, he established a thriving resort and golf course. Steve Raspoort passed away in 2007, but his family continued realizing his dream to create a welcoming place where life is enjoyed to the fullest. Blue Bay has since grown to become a household name on Curaçao and in the Caribbean.