Are you ready to lead transformation at one of the Caribbean’s most iconic resorts?

Blue Bay Curaçao is looking for a Transformation Manager to drive our Hospitality First program.
This strategic initiative will embed a guest-focused culture across all departments, ensuring consistent, high-quality service and unforgettable experiences. Working closely with the CEO and department managers, you’ll turn strategic goals into actionable plans, fostering a culture of continuous improvement, and inspiring teams to embrace change.

From F&B and Accommodations to Golf, Housekeeping, Landscaping, Maintenance, and Pool Maintenance, you’ll guide teams in implementing new ways of working, enhancing quality and fostering a culture of continuous improvement.

The position

• Lead the Hospitality First program from design to execution.

• Drive change management initiatives to embed a guest-focused culture.

• Coordinate cross-department teams to ensure consistency and quality.

• Develop and implement quality frameworks and KPIs.

• Coaching and supporting teams to foster engagement.

Your profile

• Bachelor’s or master’s degree in business management or equivalent.

• Proven experience in program and change management, preferably within hospitality or service-driven environments.

• Skilled in quality management, familiarity with ISO 9001 standards.

• Analytical and result-driven, able to turn insights into actionable plans.

• Able to build trust, foster engagement, and encourage adoption of new ways of working.

• Fluent in English. Dutch or Papiamentu is a plus.

We offer you

• An attractive salary.

• Additional terms of employment. 

• A unique and inspiring working environment.

• Personal and professional growth opportunities.

The most unique and versatile resort, where Curaçao is at its best. Luxury accommodations, a relaxing and spacious beach, Inviting and upscale F&B outlets, an attractive 18-hole golf course and regularly organized events can all be found at Blue Bay Curaçao Beach & Golf Resort.

A little history about us

Understandably, many think that the name Blue Bay was chosen because of the striking blue water in the bay. The truth is that this beautiful part of Curaçao was already named ‘Blaauwbaai’ (Blue Bay in Dutch), after Anno Blaauw, the owner at the time. He grew limes, oranges and – to make the name even more appropriate – the blue pigment indigo.

Over the years, the plantation has had its share of different owners. In 1800, it was occupied and plundered by French pirates. In the 20th century, it became the property of the Jacobs family, who used it as a farm. During the Second World War, American soldiers manned cannons at Blue Bay to shoot at German submarines.

The master plan of Blue Bay Resort dates back to 1990, when a local development group purchased the plantation from the Jacobs family and built the first infrastructure. In 1997, developer Steve Raspoort saw the area’s enormous potential. Step by step, he established a thriving resort and golf course. Steve Raspoort passed away in 2007, but his family continued realizing his dream to create a welcoming place where life is enjoyed to the fullest. Blue Bay has since grown to become a household name on Curaçao and in the Caribbean.